Due to order volume, please expect longer than normal shipment times.

For orders shipping within the US, keep an eye out for your order 5-7 business days after you receive your shipping confirmation email.

Most orders take 1-2 business days to process before shipping.

We offer free shipping within the US.

For more information about shipping, please view our Shipping Policy.

We do not offer international shipping at this time.

For more information about shipping, please view our Shipping Policy.

When your order is fulfilled and shipped, you will receive an email confirmation with tracking information. If you do not receive a shipping confirmation in 1-2 business days after placing your order, please reach out to our customer support team.

We accept Visa, MasterCard, Discover, American Express, Apple Pay, Google Pay, and ShopPay.

Customs, duties and taxes are charged on all international shipments and calculated automatically at checkout based on the shipping address.

For more information about shipping, please view our Shipping Policy.

We are unable to process returns or exchanges. For more information, please view our Returns Policy.

Please reach out to our customer support team at life360@harperandscott.com for assistance. Be sure to share pictures of the damaged items and packaging for the claims process. For more information about damages, please view our Returns Policy.

Please reach out to our customer support team at life360@harperandscott.com for assistance. For more information about missing items, please view our Returns Policy.

Once an order is placed, we are unable to change your order. We are able to process cancellations on orders if they have not been processed for shipping. Please reach out to our customer support team at life360@harperandscott.com for assistance.